When someone dies, flowers feel like the obvious thing to send. But the etiquette is confusing, the timing is tight, and you're probably already stressed. Here's how to get it right without overthinking it.
What to send
White lilies, roses or a mixed pastel bouquet are the safe choices. If you knew the person well, you can add a personal touch (their favourite flower, a colour they loved). For religious services, check if there are specific traditions to follow.
Avoid: bright colours, overly cheerful arrangements, anything that looks like a celebration. This isn't the time for a 'thinking of you' sunflower bouquet.
When to send it
Ideally, flowers arrive for the service or memorial. If you can't make that timing, send them to the family home after the service. Either is appropriate; what matters is that they arrive when the family can appreciate them.
For sudden deaths or when you didn't know in time, send them anyway. Late sympathy flowers are better than none.
What to write on the card
Keep it simple and sincere. 'Thinking of you and your family' or 'Holding you in my thoughts' works for most situations. If you knew the person well, add a specific memory or quality: 'I'll always remember how she made everyone feel welcome.'
Avoid: 'They're in a better place' (unless you know the family's beliefs), 'At least they lived a long life' (this is never comforting), or anything that requires explanation.
Who pays and how
If you're part of a group, collect money and designate one person to order. Include everyone's names on the card. If you're sending individually, just order directly and pay yourself.
Delivery logistics
We deliver to funeral homes, churches, family homes and cemeteries across Perth metro. For services, we coordinate timing with the funeral director. For home delivery, we confirm someone will be there to receive them.
If you're unsure about anything, call us. We've sent thousands of sympathy arrangements and we're happy to help you get it right.
Need to send sympathy flowers? See our sympathy flowers service or contact us directly.
